Frequently asked questions
Yes you 100% can,
We are an emerging brand based in Dallas, Texas, and our main focus is on you, our valued customers. In the past, we faced challenges with production time and customer service, but this year, we're committed to transparency and excellence. Our goal is to ensure your buying experience with us is a perfect 10/10.
Feel free to text "chat with us" anytime—we're available 24/7 to assist you. We genuinely hope you enjoy our high-quality products. We appreciate and love every one of you. For any questions, please email us at info@shopyouthfulbloom.com. Thank you for trusting us and being part of the #bloomgng community!
No we are not!
As an emerging brand, we've encountered challenges with the premade method, leading to significant inventory losses. To clarify, we are not scammers. Our typical shipping timeframe is 2-3 weeks. Thank you for your understanding and patience.
Preorders are essential for sustaining our brand, allowing us to save money and avoid inventory losses. At YouthfulBloom, we promise to transition to premade products by the end of 2024. This improvement is only possible with your continued support. Thank you all, and God bless.
Preorder means that your order is not yet made or premade. This method helps our company manage resources effectively, and over time, we will transition to fully premade products. Thank you for your wonderful support.
Typically, preorders take 14 business days to produce and an additional 5-7 days to ship to our facility in Dallas, Texas. Once we receive your order, we package it and ship it out via USPS Express Shipping (1-3 days). The total wait time is approximately 2-3 weeks.
When you place an order with Youthful Bloom (Monday to Friday), we send an invoice to our trusted manufacturer on Friday. Please allow 14 business days for production.
After production, it takes 2-7 days for the item to ship to us via USPS or DHL. Once we receive your order, we package it and ship it out via USPS within 1-2 days.
Stay up to date with us on Instagram and feel free to chat with us 24/7 if you need any assistance with your order. Our customer support team is always available at info@shopyouthfulbloom.com. Thank you for your support!
PLEASE USE "CHAT" bottom left*
OR VIA EMAIL info@shopyouthfulbloom.com
This means we have printed your shipping label and tracking number, but the package has not yet been dropped off at USPS. Please allow 1-3 days for the package to be handed over to USPS after the label is printed.
Please do not wrongly file a chargeback. If you do, we will contact your bank and file a dispute, which may result in a $100 fine. We kindly ask that you refrain from spamming, commenting hate speech, or posting complaints on our Instagram or any other YouthfulBloom social media pages. Thank you for your understanding. all orders will be shipped.
Due to us running preorders. We still accept free returns just reach out to imfo@youthfulbloom.com